The cart I received was dented and scratched. One of the side panels was badly bent but I was able to straighten it. The cart arrived without assembly instructions in a badly damaged box. I was able to get instructions from support and assemble the cart. The instructions were not entirely clear, so it still took a long time to assemble and much trial and error, but I was able to finally assemble it and it seems like a sturdy cart. Now that there are books on the cart, it looks fine and most of the scratches and dents don't show. It just looks like a cart we've had for a few years, not a nice new cart, but it functions.
Carol Rozmiarek 
