i purchased one of these models in 2019 for my beach house in Cortez Fl. Use 100 -120 lbs on each of our offshore fishing trips. Have had zero issues with it. Due to ridiculous cost of the "new" miniature 7 lb bags of ice at local stores in central Florida, I purchased another one of these machines for our shop in Lakeland Fl. Tied into our existing cold water line at sink and ran dedicated 20 amp receptacle to the panel. Installed myself in 3 hours (including plumbing/electrical). Dropped first batch of ice in about 14 min. went to shop this morning, it was 3/4 full. By noon it was maxed out! Ive seen all the negative reviews, but I now have 2 of them. One is 3 years old, one is 2 days old. They are both cranking out the ice! And im not paying $3.00 bucks for bags the size of a loaf of bread anymore!