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Customer Reviews

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No 1000 lbs 394 lbs 30 x 22 x 65 inch Yellow
MontanaForever MontanaForever
No 1100 lbs 394 lbs 30 x 22 x 65 inch Yellow
Don't buy it. Check out Harbor Master.
The package came damaged. The motor had a bent release rod and the converter was crushed. The rod will not go back in the slot. The install instructions were not included. There is a converter from 110V to 12V. The motor is a 12V system. FYI the converter was missing this bit of information. The left three (3) terminal connections are 12V positive. The next three (3) are 12 V negative. The next is ground, then neutral, then hot/load. The instruction never pointed out the ground connection and which one was load. I am getting a run around from customer support. Lots of promises, but no, none, and nada action. Don't buy.
Customer Service Reply: Dear customer ,
Sorry for the inconvenience has caused to you .

You can contact customer service for support, and we are always working on improving product quality.
Any questions,welcome to contact us !

Best regards,
Henry M. Elwood Henry M. Elwood
Sturdy and works fantastic to haul two kayaks
This is so much easier than loading 2 kayaks onto the top of my SUV, and takes much less time. Only two thick straps required for the Lund bed extender. One of the best things I've ever purchased on Amazon.
Jen and Brandon Jen and Brandon
All metal ends. Very robust. Well made.
But I'm really glad I bought this one
moe moe
No 2000 lbs 485 lbs 30 x 22 x 65 inch Red
boxes came damaged and parts were missing and they have yet to replace or answer if they are sending or giving me a credit. do not buy!!
Customer Service Reply: Dear customer,
Thank you for sharing this feedback with us.

We are very sorry to hear that you weren’t happy with your product.
We can see that you are already in contact with our Support Team, and we hope we’ll be able to find a satisfactory solution for you.

Have a great day,
Marilyn Kephart Marilyn Kephart
No 1000 lbs 485 lbs 30 x 22 x 65 inch Yellow
A good product.
The first one came with rust on it and badly scratched up from the shipping. They did replace it. My biggest problem was that it came with no instructions for assembly, no warranty and no operation manual. When I messaged them for the 3rd time for a link to assemble it, they sent the wrong link. After I figured it out, it worked great for what we needed. The product does what it is suppose to do when you get it together and functioning. Very sturdy and easy to operate after just a few times of practice. It makes the heavy lifting easy. The only functional problem is that the top wheels had to be removed to use the winch without hitting your hand.
Jesse Hamilton Jesse Hamilton
No 1100 lbs
Great starter kit
It was a total wreck when it arrived, missing parts, and the pump leaking and not supporting weight.Well, Amazon credited me a part of the price. Fair enough.Put it together with eye bolts, and installed a hitch receiver, then wench, etc.I really going to enjoy this item.
William Shima William Shima
No 1100 lbs
Crane does it's job. Unfortunately my box came tore up and was missing the hardware. called customer service kinda got a runaround on the parts. Please do your self a favor and watch YouTube videos on the harbor freight crane. It will give you an idea of what you are up against.
Bri Bri
No 1100 lbs 394 lbs 30 x 22 x 65 inch
About what I expected
The overall construction seems sturdy but the devil is in the details. The reason I bought this was the range of lift. Any scissors lift that could get down to 6.75” off the ground (4.7” is BS) and up to 57” (if true) would cost much more than $550. But…as with most non-domestic mechanical items, you’d better be prepared to make adjustments/modifications to get it to work as promised. So if you’re not mechanically inclined, look out. Check all bolted connections. Some were intentionally loose because they had to be removed for final assembly (aluminum parts) but others should have been tight (winch-to-frame). One small red wheel was missing a spacer washer and the insert collar to prevent over tightening the wheel, was deformed on one end. The aluminum parts (u should file the razor sharp edges to avoid cuts) must be removed from the lift carriage to slide it into the frame. My unit binds at two locations along its range, which makes the platform tilt a bit at each. I have not figured out the cause yet nor if I can fix it. It “may” break in and be fine. I can live with it if necessary. One design flaw… the unit has four red wheels that allow it to work in a horizontal orientation, but the crank handle will contact the floor before the small red wheels. I removed the black plastic handle, cut off the smallest segment, shortened the bolt and reassembled. If while vertical, the crank handle is left closest (down) to the big wheels before laying the unit down horizontally, the handle will not hit the floor. Not so if oriented up. Winding of the cable is another whole issue that you’ll have to deal with. Wheels are of high quality. I did not receive any instructions what-so-ever. But if u need instructions, u are already in trouble. Assembly should be obvious. Over all, I am so far happy with the purchase. Good luck.
Joseph Short Joseph Short
No 1000 lbs 394 lbs 30 x 22 x 65 inch Yellow
Hook swedge prevents hook passing through boom end. had to grind opening wider. Othert than that all ok!!

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