So I've had this a couple of months now and I've found a few quirks that really arent my favorite, but I've been able to sort through them and I do LOVE this machine.
I found that you really have to dig on YouTube for videos on how to install devices such as these to your HVAC units. I was able to hook mine up, but I do wish it came with a gasket or seal of some sort, to prevent air from leaking around the hole you drill. I was able to tape mine off.
As far as setting it up goes, the instructions are just barely acceptable. There really isnt any indication of what all parts are needed for in room or HVAC set up, but a list of all parts included rather. I wish there was a step by step guide for in room set up vs HVAC set up.
The HVAC set up images are literally a diagram of what it could look like and no descriptions as to what or where to put the hose.
I have found the unit uses significantly less oil than I had originally assumed, which is amazing because it does make this option worth the extra money, compared to plug- ns and candles, or water oil diffusers even.
This is also great considering a 500ml bottle of the oils I absolutely love are $60. So if I was cruising through that every couple of weeks I would stop using this. I havent found the sweet spot yet for my home, I want to smell it all the time but I also want my oil to last a maximum amount of days, so I have been tweaking with the custom settings an grade settings.
So far custom has worked best for me, although I really find it strange the intervals they offer. Ex: on for 15s off for 300s.
Why not just say something more intuitive, like "dispense for- 15s, off for 5 minutes." ?
The other thing I have really not loved, was the app. The app needs some serious work, half the time it doesn't save my settings, or I have to restart my unit before it will even recognize it on Bluetooth.
I also wish there was a button you could push on the app to make the fan kick on, rather than just turn the fan off. Even if turning the fan off, and back on again would trigger the scent to distribute that would be ideal.
I would love this option, simply to test if it is working as it should be, rather than have to go to my HVAC unit and check.
The only other thing is, if you get your oil qty wrong, which I feel everyone will, bc it uses less than advertised, then the machine thinks it is empty and basically stops working. So if you don't have a reminder set on your phone or check it regularly, you really wont know until you stop smelling the scent in the air... which isnt an issue if you have it running all of the time, but not everyone will do that.
Those are my only minor complaints, but honestly this has changed my life and I am so grateful I FINALLY have a home that smells heavenly. I also read tons of other reviews on similar devices and none seemed to compare in capacity and price.
I have recommended this to all of my family.