Customer Reviews for VEVOR 15L Ultrasonic Cleaner, 304 Stainless Steel Professional Knob Control, Ultrasonic Cleaner with Heater Timer for Jewelry Watch Glasses Circuit Board Dentures Small Parts Dental Instrument

I ordered a 6 liter Vevor ultrasonic cleaner to clean some old clock parts. I used it right after I got it to make sure it worked and it seemed to work great. I got it out again about a month later to do a new clock I got and it worked for the first 15 minute session. I had to flip the movement over to get the rest of the unit done as it didn't completely submerge in the fluid. Turned the timer back on and.....nothing. The unit still had power and it would still heat, but the transducers wouldn't start up again. I submitted a ticket to Vevor on it. Of course they require you to upload a video for some reason in (only 2 specific file types). I didn't have it nor would my phone output that file type. I just downloaded a stock video of a forest in the required format and added it to my support ticked so it would move forward. Their response was that after they looked at my video (really?!!) they determined it was the circuit board and they were sending me another. It seems I have to tear the machine apart and fix it myself! The average person would not even attempt this, as the unit plugs in and is usually running in your house. Why not play with it, not knowing what you are doing, and burn down your house after you attempt to re-build the unit?? I have some experience with repairing computers, so I might have a chance to fix it, and not start a fire afterwards. Beware the Vevor ultrasonic units!!!

Well. Cant review an item i never received. They messed around with fake tracking numbers that never updated. After a couple of weeks they finally told me that it was out of stock. I tried getting my money back after 3 weeks of waiting for delivery of an item they diddent even have. Finally had to do a chargeback to get my money and even then they kept saying they were sending it whenever they got it back in stock. So shady.

I purchased this because it had fairly good reviews and a good price. I used it twice for about 20 minutes total. On the third use it made a bright flash and quit. I reported the problem, sent videos. They wanted me to take it apart and send a picture of the circuit board. I sent more pictures showing the soot and scorch marks inside. they wanted to send me a new board and HAVE ME REPAIR IT. I asked for a refund, they refused and offered me $20, then $40, but would not refund my $60. All of this back and forth took a week. They finally offered a replacement, which I accepted. I have no confidence in the replacement, and will not deal with this company again. Their warranty is a lie.

Can I give zero stars? Ultrasonic feature stopped working after three uses. Vevor offered $25. What am I supposed to do with this nonfunctional piece of junk? Don't buy this or anything else if you want good customer service. (Other products have been good with no issues but I'm flabbergasted at the lack of willingness to refund or replace this item that does not work.)

Worked great for 50-60 hours. Then Micro holes in tank bottom caused leaks. Not so bueno on the tank thickness.

Works pretty good does the job my expectations were tired just based off of YouTube videos I've watched and reviews so that was disappointing I have not had anything come out of this thing spotless clean not even after two or three runs but it does do the job don't get me wrong it's a good machine we took a rusted bearing that was completely seized up stuck it in there with two runs on the machine and you can now spend the bearing I don't know any machine in the world that can make that happen other than an ultrasonic cleaning machine. And it came in fast I want to say like two days before I was supposed to get it it arrived the packaging was excellent very secure I definitely suggest someone getting one I'm just thinking for the stuff I'm doing maybe I should have got a little upgrade version but I got this one because it had the deepest level to submerge something large such as a car carburetor or something like that all in all it's an excellent machine I'm just being nitpicky

Arrived damaged. Box damaged and re-taped over damage. Knowingly delivered damaged. Made claim with VEVOR. Sent requested pics Offered small discount instead of replacement. Would much rather an undamaged unit. This one is new but the corner is crushed.