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Account
Michael Boyle Michael Boyle
Uv light water sanitizer
Everything was good with the exception of the ballast. It caught on fire as soon as I plugged it in and they refunded my money and I had to purchase a new ballast everything else works as it should. Customer service gave prompt responses to my issue. Five stars for customer service.
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Wayne Fenwick Wayne Fenwick
Very effective
Large enough volume that when used with a Reverse Osmosis system you can turn it on and off based on water flowing or not without losing any disinfecting qualities. Instead of running it 24 hours a day.
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flxblflyr flxblflyr
Solid construction, good quality
This is a simple device, with an elegant design. works as promised so far. I run abou 25 psi/6 GPM. I found it easy and obvious to assemble, only taking a few minutes. The instructions were not elaborate but were completely adequate. Metal finish/ joinery, interior components, seals, quartz tube etc all seemed to be of good quality. Shipping was prompt and packaging was elaborate, and indeed kept the glass components intact.. I am considering a second as a spare, given the low price.
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jeannee christ jeannee christ
Need to return
Need to return . My plumber had me buy it by accident I do not need it I have left voicemail messages but no one returns my calls please call me so I can return it 707-513-7945. Thank you
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Timothy Dugan Timothy Dugan
POOR QUALITY BALLAST
My prior review gave this product 5 stars, I erred when Isubmitted it. It should have been one star. No manual or instructions and the ballasts only work for a short time.
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Vevor Customer:
Dear customer, Thanks for your message and sorry about the inconvenience caused. Would you kindly send e-mail to service@vevor.com with your order number and the related photos to show the issue clearly please? We will help you check it and reply you within 24 hours, thank you. Your any feedback will be highly appreciated. Best regards Vevor Team
Timothy Dugan Timothy Dugan
no manual or instructions
No product information or instructions otherwise all material arrived intact. However the Ballasts do not work for more than 20 min. They sent replacements but are the same as originals and don't work either. Waitng to hear back so now it doesn't work.
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Vevor Customer:
Dear customer, Thanks for your message and sorry about the inconvenience caused. Would you kindly send e-mail to support@vevor.com with your order number and the related photos or video to show the issue clearly please? We will help you check it and reply you within 24 hours, thank you. Your any feedback will be highly appreciated. Best regards Vevor Team
Herb Wipf Herb Wipf
Ultraviolet light
Ultraviolet DID NOT WORK AND VEVOR WAS NOT VERY HELPFUL
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Vevor Customer:
Dear customer, Really sorry for any inconvenience caused.Could you please provide us with your order number?Then we will check it for you.If you have any issues, please feel free to contact our customer service support@vevor.com and our customer service will reply your email with the solution within 24 hours
Timothy Dugan Timothy Dugan
no manual or instructions
package arrived well wrapped, all pieces were included but their were no instructions or owners manual. Watched you tube for information to install. Plugged it in all was fine until the ballast light started flashing red and the bulb was off after about 20 minutes. Tried the second ballast include and it did the same. unplugged for a while and retried.Bulb came on but did not last.
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Ron Keyser Ron Keyser
Easy to install, works fine
The instructions are not very good. With some thinking, it can be properly installed.
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