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Customer Reviews

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Unhappy Unhappy
16 inch 6U
This review is for the 6U 4-post open frame rack. This product is a complete waste of money. 1) The rack was manufactured with the spacing of the holes too far apart. I own a Ubiquiti Network Switch, a Monoprice Patch Panel, and a Monoprice network shelf. The holes were manufactured approximately 1/2" too far apart which prevents any piece of equipment from fitting in the rack. My previous rack (Monoprice) did not have this issue. 2) The rack was provided with insufficient screws to fully assemble. The rack should have been provided with 24 screws and nuts but was only provided with 20. 3) The rack had numerous scratches in the paint. The exterior of the box was free from damage which indicates the rack was shipped in damaged condition. 4) One of the square holes did not fully puncture the steel rail. 5) The included "instructions" contained grainy photographs with poorly translated English and were crumpled and torn on receipt. On it's own, this wouldn't have bothered me but it truly highlights the lack of quality and attention to detail that went into this product. CONCLUSION: I bought this rack because it was $40 cheaper than the next cheapest alternative. Do yourself a favor and don't make the same mistake I did!
Customer Service Reply: Dear customer,
Thank you for sharing this feedback with us.

We are very sorry to hear that you weren’t happy with your product.
We can see that you are already in contact with our Support Team, and we hope we’ll be able to find a satisfactory solution for you.

Have a great day,
Vevor Team
23-32 inch 42U
Rack goes together easily.
It was shipped rapidly and went together easily. Rack exactly as shown.
Alexander Shafer Alexander Shafer
Pretty good
This is a really nice product, great quality and nice for just a couple switches, routers, and servers. I only had a couple of problems. First, 2 of the pieces came with a bend in them that made it almost impossible to put together, although I managed to unbend it enough to get it into place and screw it in. Secondly, there were missing pieces in the package, particularly the bracket that holds the 2 arms. There should have been 4 and mine only came with 2. I ended up just fabricating my own 2 brackets because it would be quicker than going through customer service, which I did message them, but they didn't help that much. Other than those 2 problems this is still a great product to use for servers, switches, and routers. It's also pretty good on the pricing since most other server racks cost $400+. I would still recommend this for anyone who wants to setup a small lab or a few routers and switches or servers!

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