All in all this is a nice product for the price. Assembles easy and does what it is supposed to do. That being said, the first one I ordered a month ago came without the wheels. I contacted the seller and they took care of the problem. It took awhile to receive the wheels but they kept me updated the whole time. Their customer service was excellent and I liked the final product so well that I ordered another one and It came yesterday. Upon opening the package I found that there were no plastic ties to anchor the tarp with. Not a problem for me as I had plenty of them on hand. Someone else might have had to make a special trip to be able to put theirs together. Won't bother customer service with this, just putting it out there.