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Customer Reviews

  • 4.8
  • 4.6
  • 4.6
  • 4.7
JEanne Sherman JEanne Sherman
30 x 30 x 10 inch
Easy to build but came dented
The pit was really simple to assemble and looks great except one corner came dented.
0
Mark Mark
36 x 36 x 10 inch
Disappointing and Not as Described
For a simple item, I had three surprising issues: 1. The item is not as pictures. The nuts and bolts are silver, not black as described and shown in all images. Upon contacting customer service, they told me the accessories are supposed to be silver. Unfortunately, this makes them easy to see inside of the insert and they stick out like sore thumbs against the black sheets. 2. Several pieces were bent, making it impossible for the 4 sides to fit together tightly. 3. They are not cut to the right lengths so the corners don't match up correctly. Overall, I do not recommend this item.
0
Customer Service Reply: Dear customer,
Thanks for your message and sorry about the inconvenience caused.

We are glad to offer you the best service here.
Would you kindly send e-mail to support@vevor.com with your order number and the related photo or video to show the issue clearly please?
We will help you check it and reply you within 24 hours.

Please do not worry. We will offer satisfying solution after we figure it out.
Your any feedback will be highly appreciated.

Best regards,
Vevor Team

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