Your browser does not support HTML5 video. This unit has been a lot of fun to play around with. Just add a beverage with a fairly high sugar content and fire it up. Add an adult beverage if you like. The controls are fairly simple, however, if you purchase the single "hopper" unit, the control still has three places on it. It will just cycle through all three on the screen. The unit came packaged fairly well with just a slight dent in the side panel. It did not effect the operation at all.On first startup it made a little noise, like a fan hitting on something, but it went away after the first use or two.If you use the unit outside in hot conditions with a full batch, be prepared for it to take quite a bit longer to get to the desired consistency, but if you use it in a climate controlled environment it doesn't take long to make tasty drinks.Overall it is a good unit, but the price seems slightly high. I am satisfied though and would purchase it again.