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Customer Reviews

  • 4.8
  • 4.6
  • 4.6
  • 4.7
False and Misleading Advertising, Machine Damaged
The heat-shrink machine that I need is to cover 1-gallon plastics, so I order this machine because the advertising machine is 17.7 x 13.8 in, and it should be perfect to use and sell my gallons wholesale. The problem is that I received the machine but with a different size that 17.7 x 13.8 in, and the machine acquired is like 17.7 x 10.8 inches (actually, when I measured the machine, they were 17.7 x 9.8 inches) and is what they initially sell. So I communicated with the customer service where I was sent to the support team; they said they refunded us if we sent the machine. But in that case, I feel like I lost my time and money because they gave the wrong information, and I found it illegal because it is false and misleading advertising. Then on the day that I received the machine, I also found that it was damaged to the top of the machine, so I talked with them that I couldn't accept that so they offered the 10% or $200 of the machine and I could resell it, but so I will need to repair it and it will cost me more than that because I can't sell it with that details and also I don't dedicate to sell machines. So, now I feel scammed, and I recommend other buyers take care of those web pages and businesses because I don't know how many people get caught with that false advertising. I posted the review again because it seems that it was deleted; I expect that was an error.
Vevor Customer: Dear customer, Thanks for your message and sorry about the inconvenience caused. Would you kindly send e-mail to with your order number and the related photos to show the issue clearly please? We will help you check it and reply you within 24 hours, thank you. Your any feedback will be highly appreciated. Best regards Vevor Team

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