Vevor Customer:
Dear customer,
Thanks for your message and sorry about the inconvenience caused.
We are glad to offer you the best service here. Would you kindly send e-mail to service@vevor.com with your order number and the related video to show the issue please? We will help you check it and reply you within 24 hours, thank you.
Your any feedback will be highly appreciated.
Best regards
Vevor Team