This ice chest looks durable in the photos, however, we were disappointed in the quality of the cover. It is flimsy and the metal edges are sharp. The opening is rather small and we are concerned about being cut when hurrying to fill orders using ice. Luckily, my husband is handy and will make some safety modifications. For the price of the item one should not have to do so. The drop in portion that holds the ice is acceptable, although, the pipe piece that is supposed to attach to the drain is useless and again modifications had to be made.
Customer Service Reply:
Dear customer,
Thanks for your message and sorry about the inconvenience caused.
We are glad to offer you the best service here.
Would you kindly send e-mail to support@vevor.com with your order number and the related photo or video to show the issue clearly please?
We will help you check it and reply you within 24 hours.
Please do not worry. We will offer satisfying solution after we figure it out.
Your any feedback will be highly appreciated.
Best regards,
Vevor Team