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Customer Reviews

Nick Nick
Good pump - bad service.
I ordered one of these pumps about a month ago. The pump arrived covered in oil - the vacuum pump oil bottle broke in shipping. I requested a replacement and customer service did not offer to replace it, as the item was "out of stock". I was told it would be "a while" with no clear indication of timeline. They did offer to reimburse if I would tell them the price of the oil ahead of time. This was terrible customer service, leaving me with a pump that I couldn't use and having to run around and find another supplier to get my oil. The pump is fine, and now that I have gone out and purchased my own replacement oil, it's working great. For the bad service, I give a 1 star quality review. Because this interaction has proven Vevor to be an unreliable vendor, I will not be ordering any equipment from them in the future.
2 Gallon Vacuum Chamber + 5 Cfm Single Stage Pump To Degassing Silicone Kit 2 Gallon Vacuum Chamber + 5 Cfm Single Stage Pump To Degassing Silicone Kit 2 Gallon Vacuum Chamber + 5 Cfm Single Stage Pump To Degassing Silicone Kit 2 Gallon Vacuum Chamber + 5 Cfm Single Stage Pump To Degassing Silicone Kit
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Customer Service Reply: Dear customer,
Thanks for your message and sorry about the inconvenience caused.

We are glad to offer you the best service here.
Would you kindly send e-mail to support@vevor.com with your order number and the related photo or video to show the issue clearly please?
We will help you check it and reply you within 24 hours.

Please do not worry. We will offer satisfying solution after we figure it out.
Your any feedback will be highly appreciated.

Best regards,
Vevor Team
855-385-1880 Monday to Friday, 08:00-17:00, GMT-7 ©2009 - 2022 VEVOR All Rights Reserved