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David Bell-Kopitzke David Bell-Kopitzke
Surprised at the quality of the product for the price.
I hate to give the product a bad review, because what I received was actually pretty decent, especially at the price point. The threads on the ER collects are super smooth, but some of the internal threads had some minor issues. They're not super beefy compared to my other tool holders though (see image) , but this can be a good thing where clearance is an issue. So why the bad review? First, what you see in their picture isn't exactly what you get (that's not really a surprise though). For me, this is a nonissue, but it's an incorrect representation. Another small annoyance is that you get 13 tool holders and 10 pull studs. I already had some extras laying around, but it's still annoying. My main issue is with VEVOR. My face mill, inserts, and wrench were missing from my package. When I got a hold of customer service they said to show them which part was missing and they would get it out to me. Great, 5 star service, I'll start using everything else in the meantime. A week of back and forth goes by, the last thing I heard is: "we're sending your request off to the technical expert." That was a few weeks ago, I've made attempts to follow up, but have received nothing back. I'm not super upset, I'm happy with the tools that I received, but I'm disappointed that I didn't get everything I expected. Update: Reduced to 1 star. Followed up with the company again. They said that the face mill isn't included despite it saying that it is three times in the description. Garbage service, BBB reviews confirm it. If you're going to order from them I suggest ordering through Amazon so you don't have to deal with VEVOR if you have an issue.
VEVOR Collet Chuck, CAT40 ER16, 5pcs Tool Holder Assembly with Pull Stud Wrench, 2.75'' Gage Length 15000-20000RPM for CNC Lathe VEVOR Collet Chuck, CAT40 ER16, 5pcs Tool Holder Assembly with Pull Stud Wrench, 2.75'' Gage Length 15000-20000RPM for CNC Lathe VEVOR Collet Chuck, CAT40 ER16, 5pcs Tool Holder Assembly with Pull Stud Wrench, 2.75'' Gage Length 15000-20000RPM for CNC Lathe VEVOR Collet Chuck, CAT40 ER16, 5pcs Tool Holder Assembly with Pull Stud Wrench, 2.75'' Gage Length 15000-20000RPM for CNC Lathe
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Vevor Customer:
Dear customer, Thanks for your message and sorry about the inconvenience caused. Would you kindly send e-mail to support@vevor.com with your order number and the related photos or video to show the issue clearly please? We will help you check it and reply you within 24 hours, thank you. Your any feedback will be highly appreciated. Best regards Vevor Team

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