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Will McGirr Will McGirr
Instructions not detailed enough
Took us a very long time to figure out how the base plates were fitted. Need to completely redo the instructions and give more details.
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Vevor Customer:
Dear customer, Thanks for your message and sorry about the inconvenience caused. Would you kindly send e-mail to service@vevor.com with your order number please? You can describe the issue you met in details, then we will help you double check with supplier and reply you within 24 hours, thank you. Your any feedback will be highly appreciated. Best regards Vevor Team
Steven Reeves Steven Reeves
Low packaging quality
I have not put this together yet as the instructions are worthless. it shows 6 steps. none of the parts are labeled so I do not know which piece is the front, back or sides or top. All of the screws were just thrown into the box with out being packaged in a bag or anything. some parts are bent due to lack of packaging material. After I put it together providing I can figure it out I will post another review on the use of the product. After putting the system together, for the most part the system goes together very well. If only the parts would have been labeled so each piece is identified would have saved a lot of time. The system is shipped in a very small box so it had to be made into long and short pieces to make up the length of the unit. pictures online show it as all one piece. As stated above the bolts and nuts were just thrown loosely in the shipping box and there were not enough nuts to finish the product, I had to add nuts to complete it. the slanted roof is not slanted enough to keep the chickens from roosting on it. so I will need to adapt for that. The two small hangers are not enough to hold the weight of the unit on the wall so I added holes to screw it directly to the studs in the wall. The walking board in the front for the chickens came with 4 brackets for each row of boxes but there were no holes in the middle for the center pieces to be able to be attached. So ended up using the ones on the ends only. This however created another challenge as the boards were not long enough to go all the way as they were shipped as a long and short piece like the rest of the unit which is not indicated in the photos either. All in all I would not recommend this product. The unit will function adequately with modifications but it is very frustrating to assemble.
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Vevor Customer:
Dear customer, Thanks for your message and sorry about the inconvenience caused. Would you kindly send e-mail to support@vevor.com with your order number and the related photos or video to show the issue clearly please? We will help you check it and reply you within 24 hours, thank you. Your any feedback will be highly appreciated. Best regards Vevor Team
Dave Barbee Dave Barbee
Assembly
Assembly directions could be better.
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