Walter Carter Walter Carter
Buy - Made in America
It has been winter and handrails are not installed. The handrails are assembled and ready to mount on the steps. Seems to be a good product. I can understand why assembly brackets were not installed or put together at the factory, very labor intensive to put together and align the 4 holes in the bracket to the pattern for installing the screws. Had to drill out holes to allow alignment. Customer service and e-mails back and forth left a lot to be desired and a language problem. Very little instructions and many e-mails involved question as to what size of bit to use to drill holes in the concrete. Their reply - send pictures, on about the 4th try, I received information the bit size would be a 12mm. I do not plan to use the expansion bolt assembles that were sent for fear of cracking out the concrete. I will use epoxy. Customer service needs some work.
Miguel Castro Miguel Castro
Buen precio
Me gusto mucho. Es muy buena. El metal es muy resistente y facil de instalar
7007007 7007007
1 issue
The provided wall screws don't fit the hole in the brackets. The screws are to small and just fall through the bracket holes. I found some at Home Depot. Would have been easy installation otherwise. GOOD PRODUCT
Amanda K Amanda K
Beautiful sturdy railing for a great price
Very nice railing, well made. The arms screw on to the bottom, but the mounts are curved (for a round railing) so we had to flatten them in a vice in order for them to screw securely. The included mounting bolts are intended for concrete but we used them in siding and they worked great. Very sturdy. Great price, fast shipping. We ordered a second for the back porch
Looks good.
Product seems sturdy and just as described.
nefer nefer
Got the job done
Needed it for my disabled mom who falls a lot. Works just fine. Does what I needed it for
Jamie Jamie
Very sturdy handrail
I really love this handrail. The only reason I gave it 4 stars instead of 5 is the hardware it came with. There were really no instructions for installing it. I ended up getting the lag screws like all the reviews say to do. After that it was easy!
chieflady chieflady
the enclosed screws are too short
I like the hand rail. It looks just like the picture and eliminated the need for a post to anchor it. We of course went to the hardware and bought long screws to anchor the handrail to the wall. I have been using it for support going down two stairs to my sun room. Had to position it right next to a window, but it is low enough that it is not distracting. I don't even see it anymore. Even with the long screws, it is just a tad wabbley. Still very satsfied and wou;d have gone 5 stars if the hardware had been what was needed. We knew that was going to happen because almost every review says the same thing. thinking of getting another for the two stairs into the garage
Scott Moore Scott Moore
Heavy and sturdy
Didnt install it. Was afraid it would pull out of mortar.
Terri Suzanne Terri Suzanne
Nice and strobg
Safety for my elderly momMissing a piece to attach to plastic wall but otherwise very nice

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