I love these tents. I purchased 2 of these tents for an event and they were perfect! I've received numerous compliments on them. The material for the poles and canopy seem pretty durable. I've used it a handful of times since and no issues. I love how the walls are attached with velcro instead of those loop bungees, which makes putting up the walls quick. The only issue I had is the carrying bags that the tents come in, both of the bags I have are broken. One of the zippers broke and the support leg on one of them broke. Seems weird that the tents themselves are made of quality durable materials but the bags they come in do not. Another thing to note is that the tents themselves are pretty heavy. Moving them from one place to another is a bit of a task on its own. However, I'd still recommend these tents to anyone who asks.
Customer Service Reply:
Dear customer,
We are sorry to hear that you had an unpleasant shopping experience.
If the product you purchased has quality problems, please contact the after-sales personnel of our website.
Do not hesitate to contact us if you have any further questions.
Best regards,
Louise
Pearl 
